Freewire Phone
The University of Greenwich offers the option to purchase the Freewire telephone service to residents in most halls.
With this service, students can make reduced-rate phone calls and receive calls either on their PCs or through a desktop phone handset. Freewire uses the Internet to make phone calls instead of the usual telephone lines, so calls to other Freewire users are free and calls to other phones are substantially cheaper than most other phone networks.
This requires that you sign up for an account with Freewire, and if you want to make calls to other phones you can add credit to that account.
All current Freewire call rates
Using the Softphone
Visit the Freewire website and download the latest Softphone in order to begin using your PC as your Freewire phone. Sign in with the username and password you signed up to Freewire with and you can begin making and receiving calls.
Using the Desktop Handset
Desktop Handsets can be purchased from the Accommodation office.
- If you have a PC, you'll need to register for ResNet (Internet) in your room from the Student Portal before you can begin. From the portal, click the My Support tab and you will see a link to register from the Accommodation Services channel. Additional help can be found on the ResNet Help page and from leaflets available at the Accommodation reception.
If you do not have a computer please skip to step 2. - Use the Freewire Phone Registration Form to register your Freewire phone for use on the network. The MAC address of the handset is written on the bottom of the phone base unit.
You will receive an email once your phone has been connected to the network - Make sure you have registered an account with Freewire.
- Once you have connected your phone to the Ethernet port in your room, you can dial 170 to associate the phone with your Freewire account.